Call Center Services

No matter what kind of business you run, managing the phone lines is a labour-intensive process that can become costly to manage in-house, especially for small businesses with limited resources. Our call centre services allow businesses to outsource their customer service in a professional and transparent way.

Are you an established company or a start-up? Customer experience is the top priority for every business to make a positive impression. Quality and professional communication with your customers can bring massive success for you.

YugCorp helps you to create your own in-house call centre. You don't need to spend on expensive hardware and setups. Call centres work wonders to help your business communication and expand your market reach. Set up in no minutes and see how it can work for you.

Let's imagine a scenario, you're busy on some important task and can't handle calls. But you can't afford to miss these valuable calls. Why should you lose the valuable customers when you can interact with them even when you are not available or when you can handle loads of them at the same time? Call center can make your business successful in a short time span.

Call center uses Interactive Voice Response (IVR) technology which allows humans to interact with phone systems through DTMF tones input via keypad, or by voice recognition.

Transfer the call to the most appropriate destination that is specialized to handle specific customer’s issue. This would save a lot of time for the customer as well as the time of the call center support staff.